Our passion is to partner with patients to design value-based healthcare solutions. We are more than simply a place for patients to receive the medication they need, we are a home away from home. We offer a welcoming atmosphere with a friendly and reliable team, providing patients with a much more desirable alternative to the hospital environment. We cannot always provide a cure, but we can bring light into their daily lives.
We are better together. We actively seek the participation of others to achieve greater outcome – apply to our open jobs by clicking the job titles below!
- Address and resolve a high volume of incoming calls daily
- Actively listening to each caller, ensuring each caller feels supported and valued
- Coordinating patient schedules with accuracy to the current therapy and location
- Accurately entering patient information
- Work to find resolution when needed
- Maintain quality metric goals while providing best in class customer service
- Ability to accurately multitask between systems, departments, and locations
- Keep thorough documentation in patient charts
- Remain HIPAA compliant, always ensuring the patient’s right to privacy, safety, and confidentiality are maintained
- Other duties as assigned.
- Professionally answer high volume of incoming calls
- Active listening skills
- Strong decision-making skills
- Proficiency with computers
- Adaptability and accountability
- Professional phone voice and demeanor
- Excellent typing skills, 65 wpm +
- Mental Requirement – Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement- Ability to work and sustain attention with distraction and/or interruptions
- Mental Requirement – Ability to interact appropriately with a variety of individuals including customers/clients
- Mental Requirement- Ability to understand, remember and follow verbal and written instruction
- Mental Requirement – Ability to work effectively and efficiently in high stress and conflict situations
- Mental Requirement – Ability to perform under stress and/or in emergencies
- Physical Requirement- Feeling (sensing textures and temperatures) (Frequently)
- Physical Requirement – Fine Motor Skill (pinching, gripping, etc.) (Frequently)
- Physical Requirement – Hearing (Frequently)
- Physical Requirement - Pushing/pulling (Occasionally)
- Physical Requirement – Reaching (Occasionally)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Occasionally)
- Physical Requirement – Talking (Frequently)
- Physical Requirement - Near vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement – Use of keyboard, mouse, and/or computer equipment (Constantly)
- Occupational Exposure/Risk Potential- inside office environment (Applicable)
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
- Medical customer service: 1 year (Required)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Sitting (Occasionally)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Occasionally)
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- High school or equivalent (Preferred)
- Pharmacy Technician Experience: 1 year (Preferred)
- mixing: 1 year (Preferred)
- Pharmacy Technician License (Preferred)
- Grandville, MI 49418: Relocate before starting work (Required)
- Provides comprehensive nursing assessment.
- Establishes IV access for infusion patients, including port access and deaccess, PICC line use and care.
- Administers intramuscular and subcutaneous injections.
- Administers medication through IV and monitors patient throughout the infusion, accurately documents all nursing care in the EMR .
- Maintains a cordial, accommodating, and welcoming presence with patients at all times.
- Provides for the comfort, safety, privacy, and confidentiality of patients.
- Gain a knowledge of the medications that are administered at IA and the process of delivery. Actively participate in education about new medication and updates to the current formulary.
- Initiates and provides emergency care services as appropriate in life-threatening situations.
- Other duties as assigned.
- Graduate of accredited RN School of Nursing.
- Valid RN license in the state employed.
- Valid CPR certification.
- EMR Experience.
- 2 years of nursing experience preferred.
- Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise.
- Excellent interpersonal relationship and communication skills in order to collaborate with patients, families, staff, providers, and community health team
- Technical leadership skills within area of expertise.
- Experience with Microsoft Office Suite, Microsoft 365.
- Physical Requirement - Feeling (sensing textures and temperatures) (Frequently)
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Pushing/pulling (Occasionally)
- Physical Requirement - Reaching (Occasionally)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Tasting/smelling (Occasionally)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
- Physical Requirement - Lift up to 35 pounds without assistance (Occasionally)
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including patients/colleagues.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
- Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable)
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Clinic
- Outpatient
Standard shift:
- Day shift
Supplemental pay types:
- Overtime pay
Experience:
- Nursing: 2 years (Required)
- Infusion: 1 year (Preferred)
- EMR systems: 2 years (Required)
License/Certification:
- RN License (Required)
- CPR Certification (Required)
Ability to Commute:
- Ann Arbor, MI 48103 (Required)
Ability to Relocate:
- Ann Arbor, MI 48103: Relocate before starting work (Required)
Work Location: In person
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Day shift
- Monday to Friday
- Weekends as needed
- In-person
- High school or equivalent (Required)
- EMR systems: 1 year (Preferred)
- Vital signs: 1 year (Preferred)
- Patient care: 1 year (Preferred)
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
Standard shift:
- Day shift
Weekly schedule:
- Monday to Friday
- Weekends as needed
Work setting:
- Clinic
- In-person
- Outpatient
Education:
- Bachelor's (Required)
Experience:
- Nurse Practitioner: 3 years (Required)
- EMR systems: 1 year (Preferred)
License/Certification:
- APRN (Required)
Work Location: In person
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Sitting (Occasionally)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Occasionally)
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Pharmacy Technician Experience: 1 year (Preferred)
- mixing: 1 year (Preferred)
License/Certification:
- Pharmacy Technician License (Preferred)
Work Location: SE MI & Toledo, OH
- Process accounts payable and ensure invoices are correct and approved by appropriate personnel
- Communicate with vendors and employees
- Resolve invoice discrepancies
- Reconcile vendor statements
- Manage bill runs and approval processes for payment
- Perform bank reconciliations
- Assist with internal financial statement creation
- Assist with yearly audits and budgeting
- Assist with preparing financial analytics and reporting
- Document and comply with existing accounting procedures
- Perform expense reimbursement
- Reconcile corporate credit card accounts
- Support process improvement initiatives
- Other duties as assigned.
- Knowledge of Generally Accepted Accounting Principles
- Must be proficient in Microsoft Excel, Word, and Outlook; Advanced knowledge of Microsoft Excel such as pivot tables and knowledge of NetSuite a plus
- The ability to communicate clearly and effectively with all levels and departments at the Company; the ability to correspond with outside parties and vendors
- Strong attention to detail, excellent organizational, analytical, and problem-solving skills
- Physical Requirement – Hearing (Frequently)
- Physical Requirement – Sitting (Frequently)
- Physical Requirement – Standing (Occasionally)
- Physical Requirement – Talking (Frequently)
- Physical Requirement – Walking (Occasionally)
- Physical Requirement – Near Vision (Constantly)
- Physical Requirement – Color Discrimination (Occasionally)
- Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
- Occupational Exposure/Risk Potential – Inside office environment (Applicable)
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Accounting: 1 year (Required)
- GAAP: 1 year (Required)
- Microsoft Excel: 1 year (Required)
- NetSuite: 1 year (Preferred)
- Pivot tables: 1 year (Preferred)
Work Location: In person
- Provides comprehensive nursing assessment.
- Establishes IV access for infusion patients, including port access and deaccess, PICC line use and care.
- Administers intramuscular and subcutaneous injections.
- Administers medication through IV and monitors patient throughout the infusion, accurately documents all nursing care in the EMR .
- Maintains a cordial, accommodating, and welcoming presence with patients at all times.
- Provides for the comfort, safety, privacy, and confidentiality of patients.
- Gain a knowledge of the medications that are administered at IA and the process of delivery.
- Actively participate in education about new medication and updates to the current formulary.
- Initiates and provides emergency care services as appropriate in life-threatening situations.
- Other duties as assigned.
- Graduate of accredited RN School of Nursing.
- Valid RN license in the state employed.
- Valid CPR certification.
- EMR Experience.
- 2 years of nursing experience preferred.
- Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise.
- Excellent interpersonal relationship and communication skills in order to collaborate with patients, families, staff, providers, and community health team.
- Technical leadership skills within area of expertise.
- Experience with Microsoft Office Suite, Microsoft 365.
- Physical Requirement - Feeling (sensing textures and temperatures) (Frequently)
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Pushing/pulling (Occasionally)
- Physical Requirement - Reaching (Occasionally)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Tasting/smelling (Occasionally)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
- Physical Requirement - Lift up to 35 pounds without assistance (Occasionally)
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including patients/colleagues.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
- Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable)
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable)
- 401(k)
- 401(k) matching
- Employee assistance program
- Paid time off
- Clinic
- Outpatient
- Day shift
- Holidays
- Monday to Friday
- Associate (Required)
- Nursing: 1 year (Required)
- Infusion: 1 year (Preferred)
- RN License (Required)
- Day Shift (Preferred)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Occasionally)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Walking (Occasionally)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Pharmacy technician experience: 1 year (Preferred)
- EMR systems: 1 year (Preferred)
License/Certification:
- Pharmacy Technician Certification (Preferred)
- Pharmacy Technician License (Preferred)
Ability to Relocate:
- Plymouth, MN 55446: Relocate before starting work (Required)
Work Location: In person
- Physical Requirement – Hearing (Frequently)
- Physical Requirement – Sitting (Frequently)
- Physical Requirement – Standing (Occasionally)
- Physical Requirement – Talking (Frequently)
- Physical Requirement – Walking (Occasionally)
- Physical Requirement – Near Vision (Constantly)
- Physical Requirement – Color Discrimination (Occasionally)
- Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
- Occupational Exposure/Risk Potential – Inside office environment (Applicable)
- Creating a family-focused work environment
- Putting patient safety first
- Crafting exceptional experiences for everyone we interact with
- Open communication
- Cultivating innovative mindsets
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Day shift
- Overtime
- Monday to Friday
- Clinic
- In-person
- Outpatient
- Portage, MI 49024: Relocate before starting work (Required)
If you’re a healthcare professional who’s fully committed to making patients feel like they’re right at home, you may make a great addition to our team. If you’re a Doctor of Medicine (MD), Nurse Practitioner, Registered Nurse, have a Bachelor of Science in Nursing (BSN), are a Certified Medical Assistant, a Certified Pharmacy Technician, or have experience working in a medical office, we’d love to hear from you.
Infusion Associates complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Emina Hamzagic, HR Generalist, 616-954-0600 or hr@infusionassociates.com.