Careers

Our passion is to partner with patients to design value-based healthcare solutions. We are more than simply a place for patients to receive the medication they need, we are a home away from home. We offer a welcoming atmosphere with a friendly and reliable team, providing patients with a much more desirable alternative to the hospital environment. We cannot always provide a cure, but we can bring light into their daily lives.

We are better together. We actively seek the participation of others to achieve greater outcome – apply to our open jobs by clicking the job titles below!

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Job Title: Insurance Verification & Authorization Specialist Department: Revenue Cycle FLSA Status: Non-Exempt (Hourly) Manager Title: Director of Revenue Cycle About Us: Infusion Associates is a multi-site, outpatient infusion center founded in 2001 with goals to provide high quality, cost effective, alternative sites of care for medically prescribed intravenous infusion therapy. We are our patient’s trusted partner and friend. Our goal is to be the standard of care they want and need. We believe that the environment we create is just as important as the type of medication our patients receive. Our promise is this: once you come through our doors, you are family. Position Summary: Performs daily Insurance Verification and Prior Authorization activities to support the Revenue Cycle process. Essential Functions & Responsibilities:
  • Verifies insurance coverage prior to patient visit.
  • Verifies insurance benefits, coverage of ordered services and provides patient cost estimate.
  • Works with insurance companies to obtain the necessary prior authorizations for services prior to patient visit.
  • Maintains current knowledge of payer policies and requirements.
  • Answers requests from patients, payers and other departments related to coverage of infusion services and prior authorizations.
  • Serves as a resource to team members and other departments related to insurance benefits and prior authorizations.
  • Actively participates in daily team huddles.
  • Maintains HIPAA compliance.
  • Other duties and projects as assigned.
Knowledge, Skills & Abilities:
  • 2 years related multi-site, multi- state Revenue Cycle experience and/or training; or equivalent combination of education and experience.
  • High School Diploma or equivalent.
  • Proficiency in Microsoft Office, including Outlook, Excel, Word, Teams and SharePoint.
  • Ability to work efficiency and effectively under tight deadlines and high work volume
  • Knowledge of infusion drugs a plus
  • Experience with Allscripts PM and OncoEMR a plus.
  • Knowledge of medical billing and coding.
  • Excellent problem-solving skills.
  • Good analytical, accounting, and mathematical skills.
  • Strong interpersonal and communication skills.
  • Proficient typing skills.
  • Strong attention to detail is essential in this role.
Physical Requirements/Working Conditions:
  • Physical Requirement - Hearing (Frequently)
  • Physical Requirement - Sitting (Frequently)
  • Physical Requirement - Standing (Occasionally)
  • Physical Requirement - Talking (Frequently)
  • Physical Requirement - Walking (Occasionally)
  • Physical Requirement - Near Vision (Constantly)
  • Physical Requirement - Color Discrimination (Occasionally)
  • Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
  • Occupational Exposure/Risk Potential - Inside office environment (Applicable)
**Job descriptions are subject to change to meet organizational requirements. The employer has the right to change job descriptions as necessary. ** At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Department at 616-954-0600. Job Type: Full-time Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Weekly day range:
  • Monday to Friday
Education:
  • High school or equivalent (Required)
Experience:
  • Insurance verification: 1 year (Preferred)
  • Prior Authorization: 1 year (Preferred)
  • Knowledge of Infusion Drugs: 1 year (Preferred)
  • Allscripts PM: 1 year (Preferred)
Work Location: Onsite in Grand Rapids, MI 49525

Apply Now Job Title: Insurance Verification & Authorization Specialist Department: Revenue Cycle FLSA Status: Non-Exempt (Hourly) Manager Title: Director of Revenue Cycle About Us: Infusion As...

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Job Title: Patient Access Specialist Department: Patient Access- Processing FLSA Status: Non-Exempt (Hourly) Manager Title: Patient Access Manager About Us: Infusion Associates is private equity backed multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. Position Summary: We are seeking an experienced administrative professional with an interest in joining a family-oriented team poised for organization and professional growth. Responsible for many functions in regard to patient access including, but not limited to, triage phone calls, patient scheduling, as well as knowledge of order and insurance requirements. Essential Functions & Responsibilities: · Accurately process a high volume of incoming referrals daily in a timely manner, addressing and resolving any information received with the referral. This includes urgent, same day referrals. · Coordinating referral to patient schedules with accuracy to the current therapy and location · Accurately entering patient information · High attention to detail · Work to find resolution when needed · Maintain quality metric goals while providing best in class costumer service · Ability to accurately multitask between systems, departments, and locations · Keep thorough documentation in patient charts · Remain HIPAA compliant, always ensuring the patient’s right to privacy, safety, and confidentiality are maintained · Understand and apply office policy and procedures · Remains empathetic in all circumstances · Other duties as assigned. Knowledge, Skills & Abilities: · Professionalism · Organization with high attention to detail · Assemble and organize data received · Accuracy in data entry · Strong decision-making skills · Proficiency with computers · Adaptability and accountability · Excellent typing skills Experience: · High School Diploma · 1-year experience in the healthcare intake department preferred Physical Requirements/Working Conditions: · Mental Requirement – Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources. · Mental Requirement- Ability to work and sustain attention with distraction and/or interruptions · Mental Requirement – Ability to interact appropriately with a variety of individuals including customers/clients · Mental Requirement- Ability to understand, remember and follow verbal and written instruction · Mental Requirement – Ability to work effectively and efficiently in high stress and conflict situations · Mental Requirement – Ability to perform under stress and/or in emergencies · Physical Requirement- Feeling (sensing textures and temperatures) (Frequently) · Physical Requirement – Fine Motor Skill (pinching, gripping, etc.) (Frequently) · Physical Requirement – Hearing (Frequently) · Physical Requirement - Pushing/pulling (Occasionally) · Physical Requirement – Reaching (Occasionally) · Physical Requirement - Sitting (Frequently) · Physical Requirement - Standing (Occasionally) · Physical Requirement – Talking (Frequently) · Physical Requirement - Near vision (Constantly) · Physical Requirement - Color Discrimination (Occasionally) · Physical Requirement – Use of keyboard, mouse, and/or computer equipment (Constantly) · Occupational Exposure/Risk Potential- inside office environment (Applicable) **Job descriptions are subject to change to meet organizational requirements. The employer has the right to change job descriptions as necessary. ** At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Department at 616-954-0600.  

Job Type: Full-time

 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

We are seeking an experienced administrated professional with interest in joining a family-oriented team poised for organizational and professional growth. Responsible for many administrative function...

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Apply Now Job Title: Patient Access Specialist Department: Patient Access- Scheduling FLSA Status: Non-Exempt (Hourly) Manager Title: Patient Access Manager About Us: Infusion Associates is privat...

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Job Title: Accounts Payable Specialist Department: Accounting FLSA Status: Non-Exempt (Hourly) Manager Title: Controller THE COMPANY: Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. THE OPPORTUNITY: The Accounts Payable Specialist is responsible for the day-to-day operations of accounts payable process along with supporting other functions in the accounting department. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Process accounts payable and ensure invoices are correct and approved by appropriate personnel
  • Communicate with vendors and employees
  • Resolve invoice discrepancies
  • Reconcile vendor statements
  • Manage bill runs and approval processes for payment
  • Perform bank reconciliations
  • Assist with internal financial statement creation
  • Assist with yearly audits and budgeting
  • Assist with preparing financial analytics and reporting
  • Document and comply with existing accounting procedures
  • Perform expense reimbursement
  • Reconcile corporate credit card accounts
  • Support process improvement initiatives
  • Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of Generally Accepted Accounting Principles
  • Must be proficient in Microsoft Excel, Word, and Outlook; Advanced knowledge of Microsoft Excel such as pivot tables and knowledge of NetSuite a plus
  • The ability to communicate clearly and effectively with all levels and departments at the Company; the ability to correspond with outside parties and vendors
  • Strong attention to detail, excellent organizational, analytical, and problem-solving skills
PHYSICAL REQUIREMENTS:
  • Physical Requirement – Hearing (Frequently)
  • Physical Requirement – Sitting (Frequently)
  • Physical Requirement – Standing (Occasionally)
  • Physical Requirement – Talking (Frequently)
  • Physical Requirement – Walking (Occasionally)
  • Physical Requirement – Near Vision (Constantly)
  • Physical Requirement – Color Discrimination (Occasionally)
  • Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
  • Occupational Exposure/Risk Potential – Inside office environment (Applicable)
At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Department at 616-954-0600.    

Job Type: Part-time

 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Accounting: 1 year (Required)
  • GAAP: 1 year (Required)
  • Microsoft Excel: 1 year (Required)
  • NetSuite: 1 year (Preferred)
  • Pivot tables: 1 year (Preferred)
 

Work Location: In person

Apply Now Job Title: Accounts Payable Specialist Department: Accounting FLSA Status: Non-Exempt (Hourly) Manager Title: Controller THE COMPANY: Infusion Associates is a multi-specialty infusion pr...

Apply Now Job Title: Registered Nurse - Infusion Department: Clinical Location: Greenfield, WI FLSA: Hourly (Non-Exempt) Manager Title: Director Of Operations
About Us: Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States and poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. Position Summary: The RN is responsible for initiating and maintaining intravenous lines and tubing, administering medication and fluid therapy. They provide a safe, efficient, and therapeutically effective care environment which ensures the self-respect, personal dignity, rights, and physical safety of each patient. Duties and Responsibilities include the following. Other duties may be assigned.
  • Provides comprehensive nursing assessment.
  • Establishes IV access for infusion patients, including port access and deaccess, PICC line use and care.
  • Administers intramuscular and subcutaneous injections.
  • Administers medication through IV and monitors patient throughout the infusion, accurately documents all nursing care in the EMR .
  • Maintains a cordial, accommodating, and welcoming presence with patients at all times.
  • Provides for the comfort, safety, privacy, and confidentiality of patients.
  • Gain a knowledge of the medications that are administered at IA and the process of delivery.
  • Actively participate in education about new medication and updates to the current formulary.
  • Initiates and provides emergency care services as appropriate in life-threatening situations.
  • Other duties as assigned.
Knowledge, Skills & Abilities:
  • Graduate of accredited RN School of Nursing.
  • Valid RN license in the state employed.
  • Valid CPR certification.
  • EMR Experience.
  • 2 years of nursing experience preferred.
  • Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise.
  • Excellent interpersonal relationship and communication skills in order to collaborate with patients, families, staff, providers, and community health team.
  • Technical leadership skills within area of expertise.
  • Experience with Microsoft Office Suite, Microsoft 365.
Physical Requirements/Working Conditions:
  • Physical Requirement - Feeling (sensing textures and temperatures) (Frequently)
  • Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently)
  • Physical Requirement - Hearing (Frequently)
  • Physical Requirement - Pushing/pulling (Occasionally)
  • Physical Requirement - Reaching (Occasionally)
  • Physical Requirement - Sitting (Frequently)
  • Physical Requirement - Standing (Frequently)
  • Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally)
  • Physical Requirement - Talking (Frequently)
  • Physical Requirement - Tasting/smelling (Occasionally)
  • Physical Requirement - Walking (Frequently)
  • Physical Requirement - Near Vision (Constantly)
  • Physical Requirement - Color Discrimination (Occasionally)
  • Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
  • Physical Requirement - Lift up to 35 pounds without assistance (Occasionally)
  • Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
  • Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
  • Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
  • Mental Requirement - Ability to interact appropriately with a variety of individuals including patients/colleagues.
  • Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
  • Mental Requirement - Ability to perform under stress and/or in emergencies.
  • Occupational Exposure/Risk Potential - Inside office environment (Applicable)
  • Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable)
  • Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable)
Infusion Associates grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category. Infusion Associates complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Infusion Associates HR Department, 616-954-0600. Job Type: Part-time Benefits:
  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Paid time off
Physical setting:
  • Clinic
  • Outpatient
Standard shift:
  • Day shift
Supplemental schedule:
  • Holidays
Weekly schedule:
  • Monday to Friday
Education:
  • Associate (Required)
Experience:
  • Nursing: 1 year (Required)
  • Infusion: 1 year (Preferred)
License/Certification:
  • RN License (Required)
Shift availability:
  • Day Shift (Preferred)
Work Location: In person

Apply Now Job Title: Registered Nurse – Infusion Department: Clinical Location: Greenfield, WI FLSA: Hourly (Non-Exempt) Manager Title: Director Of Operations About Us: Infusion Associates...

Apply Now Job Title: Pharmacy Technician Department: Pharmacy FLSA Status: Non-Exempt (Hourly) Manager Title: Clinic Manager Position Summary: The Pharmacy Technician’s primary responsibility is in the preparation and dispensing of infusion drugs and ancillary supplies. The technician is also responsible for assisting with inventory management and maintaining compliance with rules and regulations. Essential Functions & Responsibilities:
  • Requesting new orders from referring offices when necessary by phone and/or fax.
  • Reviewing orders, regimens and verifying that all necessary requirements are met prior to patient appointment date.
  • Preparation of upcoming patient labs when required.
  • Coordination of Specialty Pharmacy/Free Drug Programs and medication delivery.
  • Participation in clinical trial research as applicable.
  • Retrieving the appropriate medication from inventory.
  • Prepares intravenous (IV) admixtures or other sterile products accurately and following sterility guidelines.
  • Assists in ordering, receiving, unpacking and storing pharmaceuticals and supplies in appropriate locations.
  • Stock and maintain medications. Notify Pharmacist when supplies/products need to be ordered.
  • Completing paperwork related to filling prescriptions and receiving drug orders.
  • Assists clinical staff when necessary.
  • Adheres to infection-control procedures, policies and regulations.
  • Ensures compliance with all local, State, Federal laws and statutes which are directly applicable to the company.
  • Maintains a clean and safe working environment and reports any potential or actual equipment failures.
  • Follows established policies, procedures, protocols, directives and pharmacy operation standards.
  • Other duties as assigned.
Knowledge, Skills & Abilities:
  • High School Diploma or equivalent
  • State Pharmacy Technician license or similar license/registration/certification
  • Previous experience in pharmacy, infusion experience preferred but not required.
  • Basic mathematical skills.
  • Proficient typing skills.
  • Strong attention to detail is essential in this role.
  • Strong attention to detail is essential in this role.
Physical Requirements/Working Conditions:
  • Physical Requirement - Hearing (Frequently)
  • Physical Requirement - Sitting (Occasionally)
  • Physical Requirement - Standing (Frequently)
  • Physical Requirement - Talking (Frequently)
  • Physical Requirement - Walking (Frequently)
  • Physical Requirement - Near Vision (Constantly)
  • Physical Requirement - Color Discrimination (Occasionally)
  • Physical Requirement - Use of keyboard, mouse and/or computer equipment (Occasionally)
  • Occupational Exposure/Risk Potential - Inside office environment (Applicable)
At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Come join our collaborative and family-oriented team! Job Type: Full-time Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Education:
  • High school or equivalent (Preferred)
Experience:
  • Pharmacy Technician Experience: 1 year (Preferred)
  • mixing: 1 year (Preferred)
License/Certification:
  • Pharmacy Technician Certification (Preferred)
  • PTCB Certification (Preferred)
Work Location: In person

Apply Now Job Title: Pharmacy Technician Department: Pharmacy FLSA Status: Non-Exempt (Hourly) Manager Title: Clinic Manager Position Summary: The Pharmacy Technician’s primary responsibility is in ...

Apply Now Job Title: Pharmacy Technician Department: Pharmacy FLSA Status: Non-Exempt (Hourly) Manager Title: Clinical Nurse Lead Location: Plymouth, MN About Us: Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States and poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. Position Summary: The Centralized Pharmacy Technician’s primary role is to assist the centralized pharmacist(s) with a wide variety of patient care and operational activities. Essential Functions & Responsibilities: · Reviewing and templating new orders and labs from a central location as they are received from referring offices, and building treatment regimens within our EMR system. · Requesting new orders or more information from referring offices when necessary by phone and/or fax. · Coordination of Free Drug/Specialty Pharmacy Programs and medication delivery. · Participation in clinical trial research as applicable. · Inventory management activities that may include ordering medications, performing audits/cycle counts, assessment of discrepancies, along with other inventory duties. · Communication with patients and referring provider offices to ensure efficient and high quality patient care. · Ensures compliance with all local, State, Federal laws and statutes which are directly applicable to the company. · Maintains a clean and safe working environment and reports any potential or actual equipment failures. · Follows established policies, procedures, protocols, directives and pharmacy operation standards. · Occasional coverage as mixing pharmacy technician at various clinical sites. · Other duties as assigned. Knowledge, Skills & Abilities: · High School Diploma or equivalent. · State of Michigan Pharmacy Technician license or similar license/registration/certification. · Previous experience in pharmacy, infusion experience preferred but not required. · Basic mathematical skills. · Proficiency with computers and navigating an EMR. · Strong attention to detail is essential in this role. Physical Requirements/Working Conditions:
  • Physical Requirement - Hearing (Frequently)
  • Physical Requirement - Sitting (Frequently)
  • Physical Requirement - Standing (Occasionally)
  • Physical Requirement - Talking (Frequently)
  • Physical Requirement - Walking (Occasionally)
  • Physical Requirement - Near Vision (Constantly)
  • Physical Requirement - Color Discrimination (Occasionally)
  • Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
  • Occupational Exposure/Risk Potential - Inside office environment (Applicable)
At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the IA HR Department at 616-954-0600.
 

Job Type: Full-time

 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Pharmacy technician experience: 1 year (Preferred)
  • EMR systems: 1 year (Preferred)

License/Certification:

  • Pharmacy Technician Certification (Preferred)
  • Pharmacy Technician License (Preferred)

Ability to Relocate:

  • Plymouth, MN 55446: Relocate before starting work (Required)
 

Work Location: In person

Apply Now Job Title: Pharmacy Technician Department: Pharmacy FLSA Status: Non-Exempt (Hourly) Manager Title: Clinical Nurse Lead Location: Plymouth, MN About Us: Infusion Associates is a multi-spe...

Apply Now Job Title: Medical Assistant Department: Troy Clinical Site Location: Troy, MI About Us: Infusion Associates is multi-specialty infusion provider group with multiple sites across the Midwestern United States and poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. Summary: The medical assistant aids providers, nurses and patients by conducting administrative and patient care activities to keep the facility running smoothly. Essential Functions & Responsibilities: · Maintains a cordial, accommodating, and welcoming presence with patients at all times. · Provides for the comfort, safety, privacy, and confidentiality of patients. · Ensures efficient turnover of exam rooms and infusion chairs. · Ensures exam rooms and infusion chairs are neat and clean. · Escorts patients from waiting room to examination rooms. · Prepares patients for examination, takes vitals, and records patients' health history. · Ensures patient charts contain all pertinent information and are placed in designated areas for provider use. · Photocopy information given to patients, and place copies in appropriate charts. · Obtain intravenous access on a patient and removal of intravenous access on a patient. · Gain a knowledge of the medications that are administered at IA and the process of delivery. · Stocking medical supplies and linens · Perform pre-op duties I.E vitals, EKG, lab draw, etc · Maintains track of and orders medical and office supplies · SQ Injections · Perform other duties as assigned. Knowledge, Skills and Abilities: · High school diploma or GED required; completion of an accredited medical assistance certification program preferred. · Excellent interpersonal skills. · Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner. · Detail-oriented and highly organized. · Firm grasp on medical practices, administrative processes, and organizational policies · Knowledge of patient care and examination procedures. · Must be able to maintain confidentiality at all times · Ability to work efficiency and effectively under tight deadlines and high work volume. · Knowledge of infusion drugs a plus. Physical/Environmental/ Mental Requirements and Working Conditions: · Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources. · Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions. · Mental Requirement - Ability to interact appropriately with a variety of individuals including customers/clients. · Mental Requirement - Ability to understand, remember and follow verbal and written instructions. · Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations. · Mental Requirement - Ability to perform under stress and/or in emergencies. · Physical Requirement - Feeling (sensing textures and temperatures) (Frequently) · Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently) · Physical Requirement - Hearing (Frequently) · Physical Requirement - Pushing/pulling (Occasionally) · Physical Requirement - Reaching (Occasionally) · Physical Requirement - Sitting (Frequently) · Physical Requirement - Standing (Frequently) · Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally) · Physical Requirement - Talking (Frequently) · Physical Requirement - Tasting/smelling (Occasionally) · Physical Requirement - Walking (Frequently) · Physical Requirement - Near Vision (Constantly) · Physical Requirement - Color Discrimination (Occasionally) · Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly) · Physical Requirement - Lift up to 35 pounds without assistance (Occasionally) · Occupational Exposure/Risk Potential - Inside office environment (Applicable) · Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable) · Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable) At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Melissa Johnson, HR Department, 616-954-0600. Job Type: Full-time Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • Day shift
  • Monday to Friday
  • Weekends as needed
Work setting:
  • In-person
Education:
  • High school or equivalent (Required)
Experience:
  • EMR systems: 1 year (Preferred)
  • Vital signs: 1 year (Preferred)
  • Patient care: 1 year (Preferred)
License/Certification:
  • Certified Medical Assistant (Preferred)
Work Location: In person

Apply Now Job Title: Medical Assistant Department: Troy Clinical Site Location: Troy, MI About Us: Infusion Associates is multi-specialty infusion provider group with multiple sites across the Midw...

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Job Title: Office Manager Department: Clinical Location: Traverse City FLSA Status: Exempt Manager Title: VP of Operations Work Location: Onsite About Us: Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. Position Summary: We are looking for a qualified Office Manager to supervise the day-to-day operations of both the physician practice and infusion center located at our Traverse City, MI clinical site. Essential Functions & Responsibilities: · Responsible for managing team members including: · Motivates staff, communicates organization goals and inspires the team to achieve these goals. · Handling employee relations issues, escalating to the attention of HR and VP of Ops when appropriate. · Handle time and attendance/HRIS system, checking timecards and managing vacation/PTO approvals and denials. · Review patient schedules to ensure that adequate staffing is available to accommodate the patients that are scheduled as well as make adjustments as needed for employee absences and PTO requests. · Responsible to provide immediate feedback to downlines, perform performance reviews on an annual basis and new hire 90-day reviews. · Manages maintenance requests. · Ensures clinical site is equipped with necessary supplies. · Assists patients, patients’ families, referring physicians, and third-party carriers to resolve patient-related issues. · Scheduling flu shot clinics and CPR training. · Responsible for improving workflow efficiencies. · Software management. · Community Outreach. · Monitor and execute standard work, policies and procedures. · Performs other related duties as assigned or requested. Knowledge, Skills & Abilities: · Associate degree required, Clinical degree preferred. · 2-4 years supervisory experience. · Knowledge of healthcare system operations. · Proven ability to improve efficiencies in workflows · Patient centered; strong customer service orientation. · Ability to handle multiple priorities and deadlines and troubleshoot and resolve problems. · Ability to work independently, exhibit mature judgment and make sound decisions. · Knowledge of medical terminology and ICD-9/CPT coding. · Excellent human relations, communications, organizational and analytical skills. · Proven use of exceptional professional judgment. · Ability to handle confidential information with the utmost judgment and discretion Physical Requirements/Working Conditions: · Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources. · Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions. · Mental Requirement - Ability to interact appropriately with a variety of individuals including customers/clients. · Mental Requirement - Ability to understand, remember and follow verbal and written instructions. · Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations. · Mental Requirement - Ability to perform under stress and/or in emergencies. · Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Occasionally) · Physical Requirement - Hearing (Frequently) · Physical Requirement - Pushing/pulling (Occasionally) · Physical Requirement - Reaching (Occasionally) · Physical Requirement - Sitting (Frequently) · Physical Requirement - Standing (Frequently) · Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally) · Physical Requirement - Talking (Frequently) · Physical Requirement - Walking (Frequently) · Physical Requirement - Near Vision (Constantly) · Physical Requirement - Color Discrimination (Occasionally) · Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly) · Physical Requirement - Lift up to 35 pounds without assistance (Occasionally) · Occupational Exposure/Risk Potential - Inside office environment (Applicable) · Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable) · Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable) Job Type: Full-time Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Day shift
  • Monday to Friday
  • Weekends as needed
Education:
  • Associate (Preferred)
Experience:
  • Nursing: 1 year (Preferred)
License/Certification:
  • BLS Certification (Preferred)
  • RN License (Preferred)
Ability to Relocate:
  • Traverse City, MI 49686: Relocate before starting work (Required)
Work Location: In person

Apply Now Job Title: Office Manager Department: Clinical Location: Traverse City FLSA Status: Exempt Manager Title: VP of Operations Work Location: Onsite About Us: Infusion Associates is a multi...

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Job Title: Operations Manager Department: Clinical Locations: SE Michigan & OH FLSA Status: Exempt Manager Title: VP of Operations About Us Infusion Associates is multi-specialty infusion provider group with multiple sites across the Midwestern United States and poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. Position Summary The Operations Manager is responsible for the day-to-day oversight of Clinical Nurse Leads. The Operations Manager bridges communication between organizational leaders and those who provide direct patient care in order to ensure the best possible patient experience. This individual assumes responsibility for providing patient-focused health care and will supervise and support licensed registered nurses as they manage clinic personnel including medical assistants, pharmacy technicians, and registration team members. Essential Functions & Responsibilities · Mentors Clinical Nurse Leads to ensure consistencies and fairness across all IA clinics · Site visits to establish good working relationships with teams · Attend quarterly team meetings at each location · Maintains a safe environment in accordance with standards, policies, and safety regulations · Involvement in the LEAN process and continual improvement of established standard work · Has a working knowledge of and supports organizational policies and procedures. Assists in the development and improvement of policies, procedures, and processes in coordination with organizational leaders and according to Infusion Associates’ policy development process to ensure quality services are being provided. · Engages staff, and embraces continual improvement using the huddle board and other LEAN tools · Responsible to provide immediate feedback to downlines, perform performance reviews on an annual basis at minimum and new hire 90-day reviews. Concerns should be brought to the attention of HR and VP of Ops. · Assists patients, patients’ families, referring physicians, and third-party carriers to resolve patient-related issues Demonstrates awareness of limitations of institutional resources, seeks to maximize schedule or reschedule patients to efficiently utilize resources to include backfilling to cover cancellations or adding urgent appointments · Assists employees in training, understanding, and following the office’s compliance regarding HIPAA, OSHA, cybersecurity, and procedures manuals · Motivates staff, communicates organization goals and inspires the team to achieve these goals · Responsible for the site’s employee engagement budget · Responsible for recruiting, hiring, orientation, development, and evaluation of clinical staff in collaboration with Clinical Nurse Lead · Handle time and attendance/HRIS system, checking timecards and managing vacation/PTO approvals and denials · Responsible for site quality measures, achieving goals and reporting results to leadership · Achieve and maintain high quality in work, client relations and team relations · Consistently meet deadlines, while maintaining high quality work · Establish and maintain a rapport with clients and vendors · Performs other related duties as assigned or requested Knowledge, Skills, Experience and Abilities · Associates degree in Nursing required, bachelor’s degree in nursing preferred · 2+ years of progressively responsible supervisory experience with proven successful outcomes required · 1 year experience in LEAN methodology or a combination of education and experience preferred · Current unencumbered Michigan RN License. · Experience in infusion medicine, delegating to unlicensed personnel, and in making confident, independent, professional decisions regarding patient care · BLS Certification · Effective written and communication skills · Working knowledge of computers and their applications · Basic pharmacology · Medical math skills · Use of all computer systems implemented at Infusion Associates · This position may oversee unlicensed personnel, students, temporary and/pr casual workers so experience with supervision is preferred Physical/Environmental/ Mental Requirements and Working Conditions · Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources. · Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions. · Mental Requirement - Ability to interact appropriately with a variety of individuals including customers/clients. · Mental Requirement - Ability to understand, remember and follow verbal and written instructions. · Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations. · Mental Requirement - Ability to perform under stress and/or in emergencies. · Physical Requirement - Feeling (sensing textures and temperatures) (Frequently) · Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently) · Physical Requirement - Hearing (Frequently) · Physical Requirement - Pushing/pulling (Occasionally) · Physical Requirement - Reaching (Occasionally) · Physical Requirement - Sitting (Frequently) · Physical Requirement - Standing (Frequently) · Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally) · Physical Requirement - Talking (Frequently) · Physical Requirement - Tasting/smelling (Occasionally) · Physical Requirement - Walking (Frequently) · Physical Requirement - Near Vision (Constantly) · Physical Requirement - Color Discrimination (Occasionally) · Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly) · Physical Requirement - Lift up to 35 pounds without assistance (Occasionally) · Occupational Exposure/Risk Potential - Inside office environment (Applicable) · Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable) · Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable) *Job descriptions are subject to change to meet organizational requirements. The employer has the right to change job descriptions as necessary. At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Department at 616-954-0600. Job Type: Full-time Pay: From $70,000.00 per year Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Ability to Relocate:
  • Clinton Township, MI 48038: Relocate before starting work (Required)
Work Location: In person

Apply Now Job Title: Operations Manager Department: Clinical Locations: SE Michigan & OH FLSA Status: Exempt Manager Title: VP of Operations About Us Infusion Associates is multi-specialty in...

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The Nurse Practitioner is responsible for providing direct care and oversight to a wide variety of patients in an outpatient infusion setting. Expected to provide leadership and guidance to the health...

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Job Title: Nurse Practitioner Department: Clinical FLSA Status: Exempt (Salaried) Manager Title: VP of Operations Position Summary: The Nurse Practitioner is responsible for providing direct care and oversight to a wide variety of patients in an outpatient infusion setting. Expected to provide leadership and guidance to the healthcare team. Also responsible for participating on a research team as a sub-investigator as well as seeing individual patients who require preoperative exams. Essential Functions & Responsibilities: · Maintains a cordial, accommodating, and welcoming presence with patients at all times. · Conduct thorough patient assessments, including medical history, physical exam and testing. · Formulate accurate diagnosis and treatment plan working with collaborating physician. · Prescribes medications, therapies, and treatment regimens. · Complies with necessary regulatory standards and licensure requirements mandated by Federal and State Agencies (i.e. HIPAA, OSHA, and CPR certification) · Provides for the comfort, safety, privacy, and confidentiality of patients. · Accountable for assessing if patients are appropriate for infusion therapy and for treating any infusion reactions. · Assesses data and lab results on each patient, discriminating between normal and abnormal findings and following up as needed. · Answers patient questions regarding therapies and side effects in person and over the phone. · Collaborates with referring physicians in developing an individualized plan of care for patients when needed. · Maintains accurate medical records and completes in a timely manner. · Provides leadership, direction, and assistance during emergencies while maintaining a comforting and reassuring environment for patients. · Provides leadership to the health care team and is willing to assist them as needed. · Provides educational materials and follow-up visit instructions to patients as indicated. · Designs, develops, and implements education programs to supplement practice and community-based needs. · Other duties as assigned. Knowledge, Skills & Abilities: · Advanced Practice Registered Nurse (APRN) license required. · Bachelor’s degree in Nursing required. · At least 3 years of experience as Nurse Practitioner. Advanced nursing skills within area of specialty. · Certification/Licensure: State of Michigan Licensed Registered Nurse or licensure pending as documented by temporary licensure. · Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise. · Ability to provide operational guidance and leadership to technical staff in area of specialty. · Technical leadership skills within area of expertise. · Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. · Experience with Microsoft Office Suite, Microsoft 365 · EMR Experience (at least 1 year preferred) PHYSICAL REQUIREMENTS:
  • Physical Requirement – Hearing (Frequently)
  • Physical Requirement – Sitting (Frequently)
  • Physical Requirement – Standing (Occasionally)
  • Physical Requirement – Talking (Frequently)
  • Physical Requirement – Walking (Occasionally)
  • Physical Requirement – Near Vision (Constantly)
  • Physical Requirement – Color Discrimination (Occasionally)
  • Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
  • Occupational Exposure/Risk Potential – Inside office environment (Applicable)
DIVERSITY COMMITMENT: Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives. INFUSION ASSOCIATES CORE VALUES: Our brand identity was built to mirror our team’s compassion for our patients, and these guidelines were designed with our core beliefs in mind:
  • Creating a family-focused work environment
  • Putting patient safety first
  • Crafting exceptional experiences for everyone we interact with
  • Open communication
  • Cultivating innovative mindsets
At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Come join our collaborative and family-oriented team! *Job descriptions are subject to change to meet organizational requirements. The employer has the right to change job descriptions as necessary. Job Type: Full-time Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Standard shift:
  • Day shift
Supplemental schedule:
  • Overtime
Weekly schedule:
  • Monday to Friday
Work setting:
  • Clinic
  • In-person
  • Outpatient
Ability to Relocate:
  • Portage, MI 49024: Relocate before starting work (Required)
Work Location: In person

Apply Now Job Title: Nurse Practitioner Department: Clinical FLSA Status: Exempt (Salaried) Manager Title: VP of Operations Position Summary: The Nurse Practitioner is responsible for providing d...

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Job description

Job Title: Front Desk Receptionist Department: Intake FLSA Status: Non-Exempt (Hourly) Manager Title: Clinic Manager About Us: Infusion Associates is private equity backed multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction. Position Summary: We are seeking an experienced administrative professional with an interest in joining a family-oriented team poised for organization and professional growth. Responsible for a dual role within revenue cycle/patient access including, but not limited to, patient scheduling, and processing incoming referrals. Duties and Responsibilities: · Serving as first point of contact for patient appointment check in. Greet patients in a professional and courteous manner. · Accurately documents and updates patient information. · Providing intake forms when appropriate, obtaining and verifying insurance, taking patient picture, processing payment, and obtaining any pertinent necessary data. · Enrolls patients in any copay assistance program or foundation assistance if applicable. · Accurately schedules future patient appointments according to customized treatment plan. · Prioritize daily tasks, work efficiently and effectively keeping information current. · Processing payments including credit card transactions correctly and sending daily receivables to the finance team. · Running and following up on weekly reports specific to scheduling and active insurance. · Works closely with the patient access and billing team. · Maintains awareness of prior authorization expiration dates and current orders, requesting referrals when needed. · Follows up on patient’s cancelled and missed appointments, contacting patients to reschedule. · Ensures HIPAA compliance, always ensuring the patient’s right to privacy, safety, and confidentiality. · Understand and apply applicable office policies and procedures. · Works collaboratively with patient service teams and actively participates in daily huddles. · Coordinating referral to patient schedules with accuracy to the current therapy and location · Accurately entering patient information · High attention to detail · Work to find resolution when needed. · Maintain quality metric goals while providing best in class costumer service. · Ability to accurately multitask between systems, departments, and locations. · Keep thorough documentation in patient charts. · Remain HIPAA compliant, always ensuring the patient’s right to privacy, safety, and confidentiality are maintained. · Understand and apply office policy and procedures. · Other duties as assigned. Skills and Abilities · Professional · Organization with high attention to detail · Assemble and organize data received. · Accuracy in data entry · Strong decision-making skills · Proficiency with computers · Adaptability and accountability · Excellent typing skills Experience · High School Diploma · 1- 2year experience in office/administrative experience Physical Requirements/Working Conditions: · Mental Requirement – Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources. · Mental Requirement- Ability to work and sustain attention with distraction and/or interruptions · Mental Requirement – Ability to interact appropriately with a variety of individuals including customers/clients · Mental Requirement- Ability to understand, remember and follow verbal and written instruction · Mental Requirement – Ability to work effectively and efficiently in high stress and conflict situations · Mental Requirement – Ability to perform under stress and/or in emergencies · Physical Requirement- Feeling (sensing textures and temperatures) (Frequently) · Physical Requirement – Fine Motor Skill (pinching, gripping, etc.) (Frequently) · Physical Requirement – Hearing (Frequently) · Physical Requirement - Pushing/pulling (Occasionally) · Physical Requirement – Reaching (Occasionally) · Physical Requirement - Sitting (Frequently) · Physical Requirement - Standing (Occasionally) · Physical Requirement – Talking (Frequently) · Physical Requirement - Near vision (Constantly) · Physical Requirement - Color Discrimination (Occasionally) · Physical Requirement – Use of keyboard, mouse, and/or computer equipment (Constantly) · Occupational Exposure/Risk Potential- inside office environment (Applicable) **Job descriptions are subject to change to meet organizational requirements. The employer has the right to change job descriptions as necessary. ** At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Department at 616-954-0600.  

Job Type: Part-time

 

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed
 

Work Location: In person

Apply Now Job description Job Title: Front Desk Receptionist Department: Intake FLSA Status: Non-Exempt (Hourly) Manager Title: Clinic Manager About Us: Infusion Associates is private equity backe...

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Job Title: Nurse Practitioner Department: AOC FLSA Status: Exempt (Salaried) Manager Title: VP of Operations Position Summary: The Nurse Practitioner is responsible for diagnosing, treating, and managing patients in a Rheumatology practice while also providing direct care and oversight to a wide variety of patients in an outpatient infusion setting working with a collaborating physician. Expected to provide leadership and guidance to the healthcare team. Also responsible for participating on a research team as a sub-investigator . Essential Functions & Responsibilities: · Maintains a cordial, accommodating, and welcoming presence with patients at all times. · Conduct thorough patient assessments, including medical history, physical exam and testing. · Formulate accurate diagnosis and treatment plan working with collaborating physician. · Prescribes medications, therapies, and treatment regimens. · Complies with necessary regulatory standards and licensure requirements mandated by Federal and State Agencies (i.e. HIPAA, OSHA, and CPR certification) · Provides for the comfort, safety, privacy, and confidentiality of patients. · Accountable for assessing if patients are appropriate for infusion therapy and for treating any infusion reactions. · Assesses data and lab results on each patient, discriminating between normal and abnormal findings and following up as needed. · Answers patient questions regarding therapies and side effects in person and over the phone. · Collaborates with referring physicians in developing an individualized plan of care for patients when needed. · Maintains accurate medical records and completes in a timely manner. · Provides leadership, direction, and assistance during emergencies while maintaining a comforting and reassuring environment for patients. · Provides leadership to the health care team and is willing to assist them as needed. · Provides educational materials and follow-up visit instructions to patients as indicated. · Designs, develops, and implements education programs to supplement practice and community-based needs. · Other duties as assigned. Knowledge, Skills & Abilities: · Advanced Practice Registered Nurse (APRN) license required. · Bachelor’s degree in Nursing required. · At least 3 years of experience as Nurse Practitioner. Advanced nursing skills within area of specialty. · Certification/Licensure: State of Michigan Licensed Registered Nurse or licensure pending as documented by temporary licensure. · Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise. · Ability to provide operational guidance and leadership to technical staff in area of specialty. · Technical leadership skills within area of expertise. · Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. · Experience with Microsoft Office Suite, Microsoft 365 · EMR Experience (at least 1 year preferred) PHYSICAL REQUIREMENTS:
  • Physical Requirement – Hearing (Frequently)
  • Physical Requirement – Sitting (Frequently)
  • Physical Requirement – Standing (Occasionally)
  • Physical Requirement – Talking (Frequently)
  • Physical Requirement – Walking (Occasionally)
  • Physical Requirement – Near Vision (Constantly)
  • Physical Requirement – Color Discrimination (Occasionally)
  • Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
  • Occupational Exposure/Risk Potential – Inside office environment (Applicable)
DIVERSITY COMMITMENT: Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives. INFUSION ASSOCIATES CORE VALUES: Our brand identity was built to mirror our team’s compassion for our patients, and these guidelines were designed with our core beliefs in mind:
  • Creating a family-focused work environment
  • Putting patient safety first
  • Crafting exceptional experiences for everyone we interact with
  • Open communication
  • Cultivating innovative mindsets
At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Come join our collaborative and family-oriented team! *Job descriptions are subject to change to meet organizational requirements. The employer has the right to change job descriptions as necessary.  

Job Type: Full-time

 

Standard shift:

  • Day shift

Weekly schedule:

  • Monday to Friday

Work setting:

  • In-person

Work Location: In person

Apply Now Job Title: Nurse Practitioner Department: AOC FLSA Status: Exempt (Salaried) Manager Title: VP of Operations Position Summary: The Nurse Practitioner is responsible for diagnosing, trea...

If you’re a healthcare professional who’s fully committed to making patients feel like they’re right at home, you may make a great addition to our team. If you’re a Doctor of Medicine (MD), Nurse Practitioner, Registered Nurse, have a Bachelor of Science in Nursing (BSN), are a Certified Medical Assistant, a Certified Pharmacy Technician, or have experience working in a medical office, we’d love to hear from you.

Infusion Associates complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Emina Hamzagic, HR Generalist, 616-954-0600 or hr@infusionassociates.com.