Our passion is to partner with patients to design value-based healthcare solutions. We are more than simply a place for patients to receive the medication they need, we are a home away from home. We offer a welcoming atmosphere with a friendly and reliable team, providing patients with a much more desirable alternative to the hospital environment. We cannot always provide a cure, but we can bring light into their daily lives.
We are better together. We actively seek the participation of others to achieve greater outcome – apply to our open jobs by clicking the job titles below!
Apply Now
- Job Title: Registered Nurse (Infusion Nurse)
Department: Clinical
Location: Plymouth
FLSA Status: Full Time - Non-Exempt (Hourly)
Manager Title: Operations Manager
Work Location: Onsite
About Us:
Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Position Summary:
The Registered Nurse (RN) is responsible for initiating and maintaining intravenous lines and tubing, administering medication and fluid therapy. They provide a safe, efficient and therapeutically effective care environment which ensures the self-respect, personal dignity, rights and physical safety of each patient.
Essential Functions & Responsibilities:
- Provides comprehensive nursing assessment.
- Establishes IV access for infusion patients, including port access and deaccess, PICC line use and care.
- Administers intramuscular and subcutaneous injections.
- Administers medication through IV and monitors patient throughout the infusion, accurately documents all nursing care in the EMR .
- Maintains a cordial, accommodating, and welcoming presence with patients at all times.
- Provides for the comfort, safety, privacy, and confidentiality of patients.
- Gain a knowledge of the medications that are administered at IA and the process of delivery. Actively participate in education about new medication and updates to the current formulary.
- Initiates and provides emergency care services as appropriate in life-threatening situations.
- Other duties as assigned.
- Graduate of accredited RN School of Nursing.
- Valid RN license in the state employed.
- Valid CPR certification.
- EMR Experience.
- 2 years of nursing experience preferred.
- Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise.
- Excellent interpersonal relationship and communication skills in order to collaborate with patients, families, staff, providers, and community health team
- Technical leadership skills within area of expertise.
- Experience with Microsoft Office Suite, Microsoft 365.
- Physical Requirement - Feeling (sensing textures and temperatures) (Frequently)
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Pushing/pulling (Occasionally)
- Physical Requirement - Reaching (Occasionally)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Tasting/smelling (Occasionally)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
- Physical Requirement - Lift up to 35 pounds without assistance (Occasionally)
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including patients/colleagues.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
- Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable)
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Clinic
- Outpatient
- Day shift
- Overtime pay
- What is your desired compensation?
- Nursing: 2 years (Required)
- Infusion: 1 year (Preferred)
- EMR systems: 2 years (Required)
- RN License (Required)
- CPR Certification (Required)
- Plymouth, MN 55446 (Required)
- Plymouth, MN 55446: Relocate before starting work (Required)
Apply Now
Job Title: Registered Nurse (Infusion Nurse)
Department: Clinical
Location: SE MI
FLSA Status: Resource - Non-Exempt (Hourly)
Manager Title: Operations Manager
Work Location: Onsite
About Us:
Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Position Summary:
The Registered Nurse (RN) is responsible for initiating and maintaining intravenous lines and tubing, administering medication and fluid therapy. They provide a safe, efficient and therapeutically effective care environment which ensures the self-respect, personal dignity, rights and physical safety of each patient.
Essential Functions & Responsibilities:
- Provides comprehensive nursing assessment.
- Establishes IV access for infusion patients, including port access and deaccess, PICC line use and care.
- Administers intramuscular and subcutaneous injections.
- Administers medication through IV and monitors patient throughout the infusion, accurately documents all nursing care in the EMR .
- Maintains a cordial, accommodating, and welcoming presence with patients at all times.
- Provides for the comfort, safety, privacy, and confidentiality of patients.
- Gain a knowledge of the medications that are administered at IA and the process of delivery. Actively participate in education about new medication and updates to the current formulary.
- Initiates and provides emergency care services as appropriate in life-threatening situations.
- Other duties as assigned.
- Graduate of accredited RN School of Nursing.
- Valid RN license in the state employed.
- Valid CPR certification.
- EMR Experience.
- 2 years of nursing experience preferred.
- Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise.
- Excellent interpersonal relationship and communication skills in order to collaborate with patients, families, staff, providers, and community health team
- Technical leadership skills within area of expertise.
- Experience with Microsoft Office Suite, Microsoft 365.
- Physical Requirement - Feeling (sensing textures and temperatures) (Frequently)
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Pushing/pulling (Occasionally)
- Physical Requirement - Reaching (Occasionally)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Tasting/smelling (Occasionally)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
- Physical Requirement - Lift up to 35 pounds without assistance (Occasionally)
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including patients/colleagues.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
- Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable)
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Clinic
- Outpatient
- Day shift
- Overtime pay
- What is your desired compensation?
- This position will be required to provide support and travel to all SE MI clinics & OH. Are you willing to travel as a part of this role as needed?
- Nursing: 2 years (Required)
- Infusion: 1 year (Preferred)
- EMR systems: 2 years (Required)
- RN License (Required)
- CPR Certification (Required)
- Ann Arbor, MI 48103 (Required)
- Ann Arbor, MI 48103: Relocate before starting work (Required)
Apply Now
Job Title: Registered Nurse (Infusion Nurse)
Department: Clinical
Location: SE MI
FLSA Status: Part Time - Non-Exempt (Hourly)
Manager Title: Operations Manager
Work Location: Onsite
About Us:
Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Position Summary:
The Registered Nurse (RN) is responsible for initiating and maintaining intravenous lines and tubing, administering medication and fluid therapy. They provide a safe, efficient and therapeutically effective care environment which ensures the self-respect, personal dignity, rights and physical safety of each patient.
Essential Functions & Responsibilities:
- Provides comprehensive nursing assessment.
- Establishes IV access for infusion patients, including port access and deaccess, PICC line use and care.
- Administers intramuscular and subcutaneous injections.
- Administers medication through IV and monitors patient throughout the infusion, accurately documents all nursing care in the EMR .
- Maintains a cordial, accommodating, and welcoming presence with patients at all times.
- Provides for the comfort, safety, privacy, and confidentiality of patients.
- Gain a knowledge of the medications that are administered at IA and the process of delivery. Actively participate in education about new medication and updates to the current formulary.
- Initiates and provides emergency care services as appropriate in life-threatening situations.
- Other duties as assigned.
- Graduate of accredited RN School of Nursing.
- Valid RN license in the state employed.
- Valid CPR certification.
- EMR Experience.
- 2 years of nursing experience preferred.
- Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise.
- Excellent interpersonal relationship and communication skills in order to collaborate with patients, families, staff, providers, and community health team
- Technical leadership skills within area of expertise.
- Experience with Microsoft Office Suite, Microsoft 365.
- Physical Requirement - Feeling (sensing textures and temperatures) (Frequently)
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Pushing/pulling (Occasionally)
- Physical Requirement - Reaching (Occasionally)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Tasting/smelling (Occasionally)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
- Physical Requirement - Lift up to 35 pounds without assistance (Occasionally)
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including patients/colleagues.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
- Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable)
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable)
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Clinic
- Outpatient
Standard shift:
- Day shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- What is your desired compensation?
- This position will be required to provide support and travel to all SE MI clinics. Are you willing to travel as a part of this role as needed?
Experience:
- Nursing: 2 years (Required)
- Infusion: 1 year (Preferred)
- EMR systems: 2 years (Required)
License/Certification:
- RN License (Required)
- CPR Certification (Required)
Ability to Commute:
- Ann Arbor, MI 48103 (Required)
Ability to Relocate:
- Ann Arbor, MI 48103: Relocate before starting work (Required)
Work Location: In person
Apply Now
Job Title: Self Pay Collections Specialist
Department: Reimbursement
Location: Grand Rapids, MI
FLSA Status: Non-Exempt (Hourly)
Manager Title: Reimbursement Manager
About Us
Infusion Associates is multi-specialty infusion provider group with multiple sites across the Midwestern United States and poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading- edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Position Summary: Performs day to day self billing and collections activities to support to support the Revenue Cycle process and to ensure reimbursement for services in a timely and accurate manner.
Essential Functions & Responsibilities
1. Processes and sends weekly patient statements.
2. Maintains self-pay AR and credits following company policies to meet or exceed department goals.
3. Responsible for Account Collection process in practice management system (collection letters, monitoring payment plans, reviewing and sending delinquent accounts to collection agency)
4. Review and refund appropriate self-pay credits.
5. May be assigned to post payments, process mail or correspondence, etc.
6. Resource to team members and other departments related to self-pay balances.
7. Provide excellent customer service to internal and external customers.
8. Answer patient inquiries regarding status of accounts and documents conversations in the appropriate areas of the patient’s record.
9. Active participation in department huddles.
10. Other duties and projects as assigned.
Knowledge, Skills & Abilities:
1. 2 years relevant experience and/or training; or equivalent combination of education and experience.
2. High School Diploma or equivalent.
3. Proficiency in Microsoft Excel, Teams and Outlook is preferred.
4. Ability to work efficiency and effectively under tight deadlines and high work volume
5. Experience with Veradigm PM and OncoEMR a plus.
6. Strong analytical, accounting, and mathematical skills.
7. Excellent customer service skills.
8. Positive interpersonal and communication skills.
9. Proficient typing skills.
10. Strong attention to detail is essential in this role.
Physical Requirements/Working Conditions:
- Physical Requirement – Hearing (Frequently)
- Physical Requirement – Sitting (Frequently)
- Physical Requirement – Standing (Occasionally)
- Physical Requirement – Talking (Frequently)
- Physical Requirement – Walking (Occasionally)
- Physical Requirement – Near Vision (Constantly)
- Physical Requirement – Color Discrimination (Frequently)
- Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
- Occupational Exposure/Risk Potential – Inside office environment (Applicable)
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including customers/clients.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday
- High school or equivalent (Preferred)
- Microsoft Excel: 1 year (Preferred)
- Payment Posting: 1 year (Preferred)
Apply Now
Job Title: Front Desk Receptionist
Department: Intake
FLSA Status: Non-Exempt (Hourly)
Manager Title: Clinical Nurse Lead
About Us:
Infusion Associates is private equity backed multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Position Summary:
We are seeking an experienced administrative professional with an interest in joining a family-oriented team poised for organization and professional growth. Responsible for a dual role within revenue cycle/patient access including, but not limited to, patient scheduling, and processing incoming referrals.
Duties and Responsibilities:
· Serving as first point of contact for patient appointment check in. Greet patients in a professional and courteous manner.
· Accurately documents and updates patient information.
· Providing intake forms when appropriate, obtaining and verifying insurance, taking patient picture, processing payment, and obtaining any pertinent necessary data.
· Enrolls patients in any copay assistance program or foundation assistance if applicable.
· Accurately schedules future patient appointments according to customized treatment plan.
· Prioritize daily tasks, work efficiently and effectively keeping information current.
· Processing payments including credit card transactions correctly and sending daily receivables to the finance team.
· Running and following up on weekly reports specific to scheduling and active insurance.
· Works closely with the patient access and billing team.
· Maintains awareness of prior authorization expiration dates and current orders, requesting referrals when needed.
· Follows up on patient’s cancelled and missed appointments, contacting patients to reschedule.
· Ensures HIPAA compliance, always ensuring the patient’s right to privacy, safety, and confidentiality.
· Understand and apply applicable office policies and procedures.
· Works collaboratively with patient service teams and actively participates in daily huddles.
· Coordinating referral to patient schedules with accuracy to the current therapy and location
· Accurately entering patient information
· High attention to detail
· Work to find resolution when needed.
· Maintain quality metric goals while providing best in class costumer service.
· Ability to accurately multitask between systems, departments, and locations.
· Keep thorough documentation in patient charts.
· Remain HIPAA compliant, always ensuring the patient’s right to privacy, safety, and confidentiality are maintained.
· Understand and apply office policy and procedures.
· Other duties as assigned.
Skills and Abilities
· Professional
· Organization with high attention to detail
· Assemble and organize data received.
· Accuracy in data entry
· Strong decision-making skills
· Proficiency with computers
· Adaptability and accountability
· Excellent typing skills
Experience
· High School Diploma
· 1- 2year experience in office/administrative experience
Physical Requirements/Working Conditions:
· Mental Requirement – Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
· Mental Requirement- Ability to work and sustain attention with distraction and/or interruptions
· Mental Requirement – Ability to interact appropriately with a variety of individuals including customers/clients
· Mental Requirement- Ability to understand, remember and follow verbal and written instruction
· Mental Requirement – Ability to work effectively and efficiently in high stress and conflict situations
· Mental Requirement – Ability to perform under stress and/or in emergencies
· Physical Requirement- Feeling (sensing textures and temperatures) (Frequently)
· Physical Requirement – Fine Motor Skill (pinching, gripping, etc.) (Frequently)
· Physical Requirement – Hearing (Frequently)
· Physical Requirement - Pushing/pulling (Occasionally)
· Physical Requirement – Reaching (Occasionally)
· Physical Requirement - Sitting (Frequently)
· Physical Requirement - Standing (Occasionally)
· Physical Requirement – Talking (Frequently)
· Physical Requirement - Near vision (Constantly)
· Physical Requirement - Color Discrimination (Occasionally)
· Physical Requirement – Use of keyboard, mouse, and/or computer equipment (Constantly)
· Occupational Exposure/Risk Potential- inside office environment (Applicable)
*This position is at-will, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or any other communication, whether written or oral, between the employee and the company, shall alter the at-will nature of the employment relationship.
At Infusion Associates, we are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life to apply. Infusion Associates complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Department at 616-954-0600.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
- Troy, MI 48084: Relocate before starting work (Required)
Apply Now
Job Title: Medical Records/Office Assistant
Department: Clerical
Location: Traverse City, MI
FLSA Status: Part-Time, Non-Exempt
Manager Title: Office Manager
Work Location: Onsite
About Us:
Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Job Summary: Processing incoming faxes, scanning documents, filing within the EHR (Electronic Health Record). Sending and retrieving medical records, managing the EHR document holding tank. Assist front office staff and cover PTO. Other duties as assigned.
Medical Records Responsibilities: Primary
- Process incoming faxes.
- Scan or transfer documents into NextGen.
- Understand NextGen “Categories” for filing.
- Understand NextGen document types.
- File documents within NextGen
- Understand HIPAA (Health Insurance Portability and Accountability).
- Understand PHI (Protected Health Information).
- Participate in huddles.
- Maintain Rosetta holding tank.
- Process incoming records requests.
- Retrieve records as needed.
- Send Chart notes and patient plans
- Check patients in.
- Answer the phones.
- Cover breaks and PTO.
- Other duties as directed.
- Operate a computer, and related software such as NextGen, Outlook and Microsoft Office Suite.
- Operate a scanner.
- Operate a multiline phone system.
- Ability to speak clearly, concisely and with confidence.
- Able to read, understand and follow verbal and written instructions.
- Maintain a positive and effective working relationship with patients, employees, and visitors.
- Able to be efficient and accomplish tasks on a timely basis.
- Able to work independently.
- Sitting, standing, and walking throughout the day.
- Stooping, bending, and stretching.
- Occasional lifting of files, paper or items weighing up to 30 pounds.
- Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment.
- Monday to Friday
- BLS Certification (Preferred)
Apply Now
Job Title: Insurance Verification and Authorization Specialist
Department: Reimbursement
Location: Grand Rapids, MI
FLSA Status: Non-Exempt (Hourly)
Manager Title: Authorization Manager
About Us
Infusion Associates is multi-specialty infusion provider group with multiple sites across the Midwestern United States and poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading- edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Position Summary: Performs day to day Insurance Verification and Prior Authorization activities to support the Revenue Cycle and to ensure reimbursement for services in a timely and accurate manner.
Essential Functions & Responsibilities
1. Verify insurance eligibility and benefits prior to visit.
2. Verify coverage of ordered services by calling payers or by obtaining the information using payer portals.
3. Verify appropriate reimbursement for ordered services by reviewing payer fee schedule.
4. Works with insurance companies to obtain the necessary prior authorizations and/or pre-certifications for services prior to patient visits.
5. Maintains current knowledge of payer policies and requirements.
6. Provide an accurate estimate of patient’s financial responsibility with each order.
7. Answers requests from patients, payers and other departments related to coverage of infusion services and prior authorizations.
8. Resource to team members and other departments related to insurance benefits and prior authorizations.
9. Actively participates in daily team huddles.
10. Other duties and projects as assigned.
Knowledge, Skills & Abilities:
1. 2 years related multi-site, multi- state Revenue Cycle experience and/or training; or equivalent combination of education and experience.
2. High School Diploma or equivalent.
3. Proficiency in Microsoft Office, including Outlook, Excel, Word, Teams and SharePoint.
4. Ability to work efficiently and effectively under tight deadlines and high work volume.
5. Knowledge of infusion drugs a plus
6. Experience with Veradigm PM and/or Onco EMR a plus.
7. Knowledge of medical billing and coding.
8. Excellent problem-solving skills.
9. Strong analytical, accounting, and mathematical skills.
10. Strong, positive interpersonal and communication skills.
11. Proficient typing skills.
12. Attention to detail is essential in this role.
13. Excellent customer service skills
Physical Requirements/Working Conditions:
- Physical Requirement – Hearing (Frequently)
- Physical Requirement – Sitting (Frequently)
- Physical Requirement – Standing (Occasionally)
- Physical Requirement – Talking (Frequently)
- Physical Requirement – Walking (Occasionally)
- Physical Requirement – Near Vision (Constantly)
- Physical Requirement – Color Discrimination (Frequently)
- Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
- Occupational Exposure/Risk Potential – Inside office environment (Applicable)
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including customers/clients.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Weekly day range:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Insurance verification: 1 year (Preferred)
- Prior Authorization: 1 year (Preferred)
- Knowledge of Infusion Drugs: 1 year (Preferred)
- Allscripts PM: 1 year (Preferred)
- Medical Billing or Prior Authorization: 1 year (Required)
Work Location: In person
Apply Now
Job Title: Registered Nurse - Infusion
Department: Clinical
Location: Greenfield, WI
FLSA: Hourly (Non-Exempt)
Manager Title: Director Of Operations
About Us: Infusion Associates is a multi-specialty infusion provider group with multiple sites across the Midwestern United States and poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advance practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.
Position Summary: The RN is responsible for initiating and maintaining intravenous lines and tubing, administering medication and fluid therapy. They provide a safe, efficient, and therapeutically effective care environment which ensures the self-respect, personal dignity, rights, and physical safety of each patient.
Duties and Responsibilities include the following. Other duties may be assigned.
- Provides comprehensive nursing assessment.
- Establishes IV access for infusion patients, including port access and deaccess, PICC line use and care.
- Administers intramuscular and subcutaneous injections.
- Administers medication through IV and monitors patient throughout the infusion, accurately documents all nursing care in the EMR .
- Maintains a cordial, accommodating, and welcoming presence with patients at all times.
- Provides for the comfort, safety, privacy, and confidentiality of patients.
- Gain a knowledge of the medications that are administered at IA and the process of delivery.
- Actively participate in education about new medication and updates to the current formulary.
- Initiates and provides emergency care services as appropriate in life-threatening situations.
- Other duties as assigned.
- Graduate of accredited RN School of Nursing.
- Valid RN license in the state employed.
- Valid CPR certification.
- EMR Experience.
- 2 years of nursing experience preferred.
- Thorough knowledge and understanding of protocol, procedures, and standards within the area of infusion expertise.
- Excellent interpersonal relationship and communication skills in order to collaborate with patients, families, staff, providers, and community health team.
- Technical leadership skills within area of expertise.
- Experience with Microsoft Office Suite, Microsoft 365.
- Physical Requirement - Feeling (sensing textures and temperatures) (Frequently)
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) (Frequently)
- Physical Requirement - Hearing (Frequently)
- Physical Requirement - Pushing/pulling (Occasionally)
- Physical Requirement - Reaching (Occasionally)
- Physical Requirement - Sitting (Frequently)
- Physical Requirement - Standing (Frequently)
- Physical Requirement - Stooping/crouching/kneeling/crawling (Occasionally)
- Physical Requirement - Talking (Frequently)
- Physical Requirement - Tasting/smelling (Occasionally)
- Physical Requirement - Walking (Frequently)
- Physical Requirement - Near Vision (Constantly)
- Physical Requirement - Color Discrimination (Occasionally)
- Physical Requirement - Use of keyboard, mouse and/or computer equipment (Constantly)
- Physical Requirement - Lift up to 35 pounds without assistance (Occasionally)
- Mental Requirement - Ability to work effectively and efficiently in high stress and conflict situations.
- Mental Requirement - Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
- Mental Requirement - Ability to work and sustain attention with distractions and/or interruptions.
- Mental Requirement - Ability to interact appropriately with a variety of individuals including patients/colleagues.
- Mental Requirement - Ability to understand, remember and follow verbal and written instructions.
- Mental Requirement - Ability to perform under stress and/or in emergencies.
- Occupational Exposure/Risk Potential - Inside office environment (Applicable)
- Occupational Exposure/Risk Potential - Airborne communicable diseases (Applicable)
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid (Applicable)
- 401(k)
- 401(k) matching
- Employee assistance program
- Paid time off
- Clinic
- Outpatient
- Day shift
- Holidays
- Monday to Friday
- Associate (Required)
- Nursing: 1 year (Required)
- Infusion: 1 year (Preferred)
- RN License (Required)
- Day Shift (Preferred)
If you’re a healthcare professional who’s fully committed to making patients feel like they’re right at home, you may make a great addition to our team. If you’re a Doctor of Medicine (MD), Nurse Practitioner, Registered Nurse, have a Bachelor of Science in Nursing (BSN), are a Certified Medical Assistant, a Certified Pharmacy Technician, or have experience working in a medical office, we’d love to hear from you.
Infusion Associates complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Emina Hamzagic, HR Generalist, 616-954-0600 or [email protected].