Job Title: Scribe

Department: Traverse City, MI Clinic

FLSA Status: Non-Exempt (Hourly)

Manager Title: Practice Manager

About Us:

Infusion Associates is a private equity-backed multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid growth. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model makes it easy for patients to receive intravenous therapies 365 days a year with the support of physicians, advanced practice providers, nursing, and pharmacy services. Our focus is always to provide a high-quality, low-cost, exceptional patient experience at every interaction.

Position Summary:

The Scribe is responsible for assisting in the documentation of patient care within the guidelines and policies of the Clinic. Scribe will assist in the documentation of patient care within the guidelines and policies of the Clinic. Enter and verify patient demographic and medical history into the EHR

Essential Functions & Responsibilities:

• Enter patient information into the electronic health record (EHR).
• Provide direct and indirect patient care within the office assistance scope of practice under the direct supervision of the physician and nursing staff.
• Perform other clerical tasks related to patient records and the EHR.
• Performs other related duties, as assigned by the supervisor or physician.
• Accompanies provider into the exam room and documents the visit in the patient’s progress note including the history, physical examination, assessment and orders, medication, and allergy lists.
• Enter information on the face sheet, including medication changes.
• Looks up patients’ pertinent past medical records, at Physician’s request.
• Ensures all data entered in the EHR is accurate
• Rooms patients.
• Compile medical data and enter it into EHR.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Clean and stock exam rooms.
• Assist supervisor, nurses, and providers as requested.
• Performs clerical duties in support of clinical research under the direction of the Schapiro Center Clinical Research Coordinator.
• Collects, records, and files patient study data and paperwork.
• Input information into the study database.
• Maintains subject files in accordance with study protocols.
• Assembles patient enrollment and visit packets.
• Perform other clerical tasks related to patient records and the EHR.
• Scan paper documents into the appropriate file in the EHR
• Assist infusion center with clerical tasks – enter scheduled patient appointments into EHR, scanning.
• Assist with chart and document preparation for patient appointments.
• Perform patient tracking.

Education and Experience:

• Bachelor of Science degree in biology, chemistry or other related field (pre-med or pre-PA students seeking experience prior to attending a professional education program) – OR –
• At least 1 year of experience as a scribe in a medical office or hospital setting
• Experience entering data into computer databases (preferably experience with electronic health records)

Knowledge, Skills & Abilities:

• Knowledge of medical terminology.
• Patient-centered; strong customer service orientation.
• Ability to handle multiple priorities and deadlines and troubleshoot and resolve problems.
• Ability to work independently, exhibit mature judgment and make sound decisions.
• Ability to handle confidential information with the utmost judgment and discretion.
• Proficiency with MS Office, including Word, Excel and Outlook

Physical Requirements/Working Conditions: (Choose all that apply and indicate occasionally, frequently or constantly))

• Mental Requirement – Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
• Mental Requirement – Ability to work and sustain attention with distractions and/or interruptions.
• Mental Requirement – Ability to interact appropriately with a variety of individuals including customers/clients.
• Mental Requirement – Ability to understand, remember and follow verbal and written instructions.
• Mental Requirement – Ability to work effectively and efficiently in high stress and conflict situations.
• Mental Requirement – Ability to perform under stress and/or in emergencies.
• Physical Requirement – Feeling (sensing textures and temperatures) (Frequently)
• Physical Requirement – Fine Motor Skills (pinching, gripping, etc) (Frequently)
• Physical Requirement – Hearing (Frequently)
• Physical Requirement – Pushing/pulling (Occasionally)
• Physical Requirement – Reaching (Occasionally)
• Physical Requirement – Sitting (Frequently)
• Physical Requirement – Standing (Frequently)
• Physical Requirement – Stooping/crouching/kneeling/crawling (Occasionally)
• Physical Requirement – Talking (Frequently)
• Physical Requirement – Tasting/smelling (Occasionally)
• Physical Requirement – Walking (Frequently)
• Physical Requirement – Near Vision (Constantly)
• Physical Requirement – Color Discrimination (Occasionally)
• Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
• Physical Requirement – Lift up to 35 pounds without assistance (Occasionally)
• Occupational Exposure/Risk Potential – Inside office environment (Applicable)
• Occupational Exposure/Risk Potential – Airborne communicable diseases (Applicable)
• Occupational Exposure/Risk Potential – Bloodborne pathogens or bodily fluid (Applicable)

*Job descriptions are subject to change to meet organizational requirements. The employer has the right to change job descriptions as necessary